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Privacy
Policy

LumaForge · Effective: May 2026 · Montreal, QC

This Privacy Policy describes how LumaForge ("we", "us", or "our") collects, uses, and shares information when you visit our website or use our plugins. We take your privacy seriously and are committed to being transparent about our practices.

1. Information We Collect

We collect limited information to operate and improve our service. Depending on how you interact with LumaForge, this may include:

  • Contact information you voluntarily provide (such as your email address when you reach out to us)
  • Basic usage data collected automatically when you visit our website (such as pages visited, browser type, and referring URL)
  • Plugin installation and usage data collected through the Wix platform, subject to Wix's own terms

We do not collect sensitive personal information such as payment details — all transactions are processed by the Wix App Market directly.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

  • To respond to your enquiries and support requests
  • To improve the functionality and performance of our plugins
  • To understand how visitors interact with our website so we can improve it
  • To send occasional product updates if you have opted in to receive them

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

LumaForge does not sell or share your personal information with third parties except in the following limited circumstances:

  • With service providers who assist us in operating our website and services, subject to confidentiality obligations
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of LumaForge, our users, or the public

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use the site. Cookies are small text files stored on your device.

You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site. We do not use cookies to serve targeted advertising.

5. Third-Party Services

Our website and plugins operate within or alongside third-party platforms, including:

  • Wix — our plugins are distributed via the Wix App Market. Wix's Privacy Policy governs data collected through their platform.
  • Google Fonts — our website loads fonts from Google's servers. Google may collect usage data per their Privacy Policy.
  • Analytics providers — we may use analytics tools to understand site traffic. These tools may collect anonymised data about your visit.

We encourage you to review the privacy policies of any third-party services you interact with.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact information submitted via email is retained for as long as needed to resolve your enquiry.

7. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your personal information
  • The right to withdraw consent where processing is based on consent
  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at LumaForgePlugins@gmail.com.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and plugins are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

We will respond to all enquiries within a reasonable timeframe.