The AI helpdesk that kills wait times

Your team stays organized and productive every day.

Free 15-day trial

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Multi

Channel integration

Website design illustration

95%

Save Support Costs

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Enterprise Help Desk Features

Deliver Exceptional Customer Support

Provide outstanding customer support with quick responses, smooth workflows, and efficient team coordination.

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Manage All Customer Messages
AI Ticket Summaries
Live Chat Support
Enterprise-Grade Security
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Automate Your Work In A Snap

Cut repetitive service tasks and boost efficiency with simple, built-in ticketing automation.

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Manage All Customer Messages

Cut repetitive service tasks and boost efficiency with simple, built-in ticketing automation.

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AI Ticket Summaries

Cut repetitive service tasks and boost efficiency with simple, built-in ticketing automation.

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Live Chat Support

Cut repetitive service tasks and boost efficiency with simple, built-in ticketing automation.

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Enterprise-Grade Security

Cut repetitive service tasks and boost efficiency with simple, built-in ticketing automation.

Enterprise Help Desk Features

8280
+

Reduction in email volume

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8980
%

Hours saved per month

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8385
+

Tickets resolved daily

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8989
%

CSAT score

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Increase in revenue

8980
%

Increase in revenue

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"Since adopting Sastik Help Desk, our team resolves issues faster and more efficiently, leading to happier clients and a 90% revenue increase."

James Anderson

Customer Head at kucoin

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Faster response time

88
X

Faster response time

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“Sastik Help Desk helps our team resolve tickets quickly, stay organized, and keep customers satisfied at all times, ensuring smooth workflows.

Rowan Blackwell

Project Manager at Context

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Automation coverage

8780
%

Automation coverage

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"Sastik Help Desk automates nearly 70% of our repetitive tasks, letting our team focus on complex issues and improving customer satisfaction."

Maya Patel

Customer Lead at Huobi

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Increase in revenue

8980
%

Increase in revenue

Read Full Story

"Since adopting Sastik Help Desk, our team resolves issues faster and more efficiently, leading to happier clients and a 90% revenue increase."

James Anderson

Customer Head at kucoin

quote
Faster response time

88
X

Faster response time

Read Full Story

“Sastik Help Desk helps our team resolve tickets quickly, stay organized, and keep customers satisfied at all times, ensuring smooth workflows.

Rowan Blackwell

Project Manager at Context

quote

8986
%

Productivity increase

Read Full Story

One Complete Website. Nothing Else To Manage.

LumaForge Managed Website

Design, hosting, security, SEO, and ongoing updates are all handled for one simple monthly price.

Custom Design
Mobile Ready
Basic SEO
Fast Hosting
SSL & Security
Ongoing Updates

Smart Support Simple Pricing

Monthly
LumaForge Free Plan $0 15 Day Trail Standard Plan $70 $600 /Monthly Pro Plan $120 $900 /Monthly
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Multi-Brand Messenger icon icon icon
Shared Inbox & Ticketing icon icon icon
Public / Private Help Center icon icon icon
Reporting / Analytics icon icon icon
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Frequently Asked Questions

Still can't find the answer here? Reach out to our support team and we'll be happy to assist you.

  • How does Sastik help desk work?

    Sastik Help Desk centralizes customer conversations in a shared inbox, letting your team manage and respond to email and live chat tickets, collaborate internally, automate tasks, and track performance all from one platform.

  • Can I try Sastik for free?

    Yes. You can start a free trial of Sastik Help Desk with no credit card required. Explore core features like ticket management, shared inbox, and automation to see how it works for your team before upgrading.

  • Is my customer and support data secure?

    Yes. Sastik uses industry-standard security practices to protect your data. All customer and support information is securely stored, and access controls ensure only authorized team members can view or manage sensitive data.

  • Can my team collaborate on tickets?

    Absolutely. Team members can assign tickets, add internal notes, and work together in real time. This makes collaboration seamless and helps resolve customer issues faster and more accurately across teams.

  • Does it support email and live chat?

    Yes. Sastik fully supports both email and live chat, allowing you to easily manage all customer conversations efficiently from one single centralized inbox so nothing ever gets missed or overlooked.

  • How quickly can my team get started?

    Your team can get started in just a few short and simple minutes without any hassle. Setup is simple, with no complex configuration required, so you can begin receiving and responding to customer requests right away.

Ready For A Website That Works For You?

Tell us about your business. We'll design, launch, and look after the rest.

Free 15-day trial
A responsive small business website displayed on desktop and mobile screens
Built for your business
Hosting & care included